This page details how carefully we store and protect every piece of information you share with fbalee. Upholding our privacy policy is our highest priority.
Protecting your privacy at fbalee is our core responsibility. This privacy policy explains exactly what we do — and don't do — with your personal information.
Fbalee ("we", "us") is a trusted online betting and gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how fbalee collects, uses, stores, and protects your personal information.
By using our website, mobile app, or any of our services, you agree to this Privacy Policy. We believe transparency is the foundation of trust — which is why our data practices are written in clear, straightforward language so every member can fully understand them.
This Privacy Policy governs our Terms & Conditionsapplies alongside this document. Reading both together will give you a complete picture of your relationship with fbalee.
Fbalee collects various types of information, which can be divided into two categories — information you provide directly and information collected automatically.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Yes |
| Contact Information | Email, mobile number, address | Yes |
| Identity Verification (KYC) | NID, Passport, Driving License | Yes (before withdrawal) |
| Financial Information | Payment methods, transaction history | Yes |
| Device & Network | IP address, browser, device model | Automatic |
| Usage History | Bet history, game logs, session duration | Automatic |
We never collect sensitive information such as religion, political views, or ethnic identity. Passwords are stored in encrypted form and cannot be viewed by any of our staff.
Fbalee collects your information through the following methods:
Fbalee uses your information only for specific, legitimate purposes. We never collect more data than is necessary.
We only send promotional emails with your consent. You can unsubscribe from marketing emails at any time through your account settings.
Fbalee does not sell your personal information. However, limited data may be shared in specific circumstances:
Fbalee never sells or rents your personal information to advertisers or data brokers. This is our unwavering commitment.
Fbalee uses cookies on its website to enhance the user experience and ensure the platform functions properly.
Most browsers offer built-in controls to manage cookies. Disabling cookies may prevent some features from working properly.
Fbalee does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
Once legal obligations have been fulfilled, you may request deletion of your data. Contact us at support@fbalee.app.
As a fbalee member, you have the following rights regarding your personal data:
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data within the limits permitted by law.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a structured format.
You may withdraw consent for marketing communications and optional data processing at any time.
To exercise these rights support@fbalee.appEmail us and we will respond within 30 days.
Fbalee is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.
Make sure your child cannot access fbalee. Use parental control software to help prevent access.
Fbalee uses industry-leading security technology to keep your data safe:
If you notice any security vulnerability or suspicious activity, please report it to support@fbalee.app. We take responsible disclosure seriously.
Fbalee reserves the right to update this privacy policy. When changes are made, our process is as follows:
For any privacy-related questions, requests, or complaints, please contact us:
We typically respond within 48 hours. For urgent security matters, live chat is available for faster assistance.
We believe a secure platform is the best platform.
Every transaction and piece of personal data you share is protected with 256-bit SSL technology — completely unreadable to any third party.
Fbalee never sells your personal information to advertisers or data companies. This is a non-negotiable policy.
View, edit, or delete — you have full control over your personal data. Submit a request at any time.
We don't hold on to data longer than necessary. Once the legal retention period expires, your information is securely deleted.
We only collect the information strictly necessary to provide our services. Requesting unnecessary data is not something we do.
Our security team monitors your account around the clock. Any suspicious activity is acted upon immediately.